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  • Patient Services Specialist - Full Time- Manchester (D1)

    Job ID
    Experience (Years)
    Therapy - Support
    Street Address
    14015 Manchester Road
    SSM Health Physical Therapy
    Position Type
    Full Time-Regular
  • Overview

    SSM Health Physical Therapy is looking for a Full Time Patient Service Specialist to work at our NEW Outpatient Clinic in Manchester, MO!!

    Patient Service Specialist - Office Administrator


    SSM Health PT has 70+ centers throughout the St. Louis area.  We offer outpatient therapy services to patients with back pain, sports injuries, orthopedic issues, day-long therapy programs, as well as continuously growing other specialty programs. The Patient Service Specialists are the customer service and insurance experts of our team.


    We have been recognized by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis for 2015, 2016, 2017 and 2018!


    *Robust benefits package including:

    • Excellent Orientation Program
    • Paid Time Off (PTO)
    • Extended Illness Days (EID)
    • Health, Dental, and Vision Insurance 
    • Coverage
    • Life Insurance
    • Short- and Long-Term Disability
    • Continuing Education and Tuition Assistance
    • 401(k) Retirement Plan with employer matching
    • Personal and Family Medical Leave


    Shifts:  Monday - Friday, 40 hours a week, hours vary based on center

    *This is an entry level position*

    Salary: starting pay around $12/hour


    Daily Responsibilities:


    - Greets patients

    - Answers phones

    - Patient intake and data entry

    - Insurance verification and pre-authorization

    - Schedules patient appointments

    - Operates front office of outpatient centers

    - Supports therapists and therapy assistants

    - Daily cash balancing and weekly banking deposits




    - HS diploma or GED is required

    - Customer service experience preferred

    - Knowledge of insurance verification preferred

    - Healthcare, Medical, Dental office administration preferred