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  • Patient Services Specialist - Full Time - St. Charles Downtown/ Dardenne Prairie

    Job ID
    81179
    Location
    US-MO-Saint Charles
    Experience (Years)
    1
    Category
    Therapy - Support
    Street Address
    400 First Capitol Dr., Suite 101
    Company
    SSM Health Physical Therapy
    Position Type
    Full Time-Regular
  • Overview

    SSM Health Physical Therapy is looking for a Full Time Patient Service Specialist to work a split between our Outpatient Clinic in Downtown St. Charles and Dardenne  Prairie !!

    Patient Service Specialist - Office Administrator

     

    SSM Health PT has 70+ centers throughout the St. Louis area.  We offer outpatient therapy services to patients with back pain, sports injuries, orthopedic issues, day-long therapy programs, as well as continuously growing other specialty programs. The Patient Service Specialists are the customer service and insurance experts of our team.

     

    We have been recognized by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis for 2015, 2016, 2017 and 2018!

     

    *Robust benefits package including:

    • Excellent Orientation Program
    • Paid Time Off (PTO)
    • Extended Illness Days (EID)
    • Health, Dental, and Vision Insurance 
    • Coverage
    • Life Insurance
    • Short- and Long-Term Disability
    • Continuing Education and Tuition Assistance
    • 401(k) Retirement Plan with employer matching
    • Personal and Family Medical Leave

     

    Shifts:  Monday - Friday, 40 hours a week, hours vary based on center

    Responsibilities

    On a day-to-day basis:

     

    - Greets patients

    - Answers phones

    - Patient intake and data entry

    - Insurance verification and pre-authorization

    - Schedules patient appointments

    - Operates front office of outpatient centers

    - Supports therapists and therapy assistants

    - Daily cash balancing and weekly banking deposits

    Qualifications

    Education:  High School Diploma or equivalent required.

     

    Two years in medical office setting that required multi-tasking preferred.

     

    Knowledge of health insurance preferred.

    Additional Data

     

    To be qualified:

     

    - HS diploma or GED is required

    - Customer service experience preferred

    - Knowledge of insurance verification preferred

    - Healthcare, Medical, Dental office administration preferred