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Certified Medical Assistant - Baylor Rehab - Dallas - Full Time - Landry (5th Floor)

Certified Medical Assistant - Baylor Rehab - Dallas - Full Time - Landry (5th Floor)

Job ID 
Experience (Years) 
Administrative - Administrative Services
Street Address 
411 N Washington Ave, Ste 5000
Baylor Institute for Rehabilitation
Position Type 
Full Time-Regular
Recruiter email address 

More information about this job


Baylor Institute for Rehabilitation (A Division of Select Medical) carries a well known reputation for patient care and exceptional quality outcomes. We serve all people through exemplary healthcare, education, research and community service. Fourteen years running Baylor Institute for Rehabilitation and our partner Kessler Institute for Rehabilitation has been named in U.S. News & World Report's as “America's Best Hospitals." We are JCAHO certified and won the Quality Texas Foundation Performance Excellence Award. 


In April 2011, Baylor Health Care System ( and Select Medical entered into a partnership which launched Baylor Institute for Rehabilitation.  Baylor chose to enter into this partnership because the core competency of BHCS was the medical aspect of the business. We wanted to be the best in Rehabilitation Services and the joint venture helped us continue on the vision to offer top notch quality care, provide more service lines to our patient and to be in the top five hospitals in the nation. Select Medical and Kessler were the obvious choice for partnership. 


Sprawling over the DFW metroplex, BIR currently employs 1,600 employees and we are growing extremely fast. We currently have the following locations throughout the Dallas/Ft. Worth metroplex making us one of the most recognized and largest rehabilitation providers in the nation:


4 Inpatient Rehab Hospitals (Free standing)

3 Inpatient Rehab Units in Baylor Hospitals

7 Acute Care Therapy Departments

42 Outpatient Therapy Locations


Choose to be an integral part of a team that helps patients achieve their greatest potential and work toward productive, independent lives. The Medical Assistant this position assists the physicians, nurses, and/or other medical office staff with patient care including, but not limited to assisting and escorting patients, transferring patients as necessary and preparing for minor medical procedures.  Ensure that all activities that directly affect billing for services provided are accurately, timely and fully documented.  Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established company policies and compliance programs.


Employees in this position will:

  1. Greet patients and visitors to the facility in a timely and courteous manner and tone.
  2. Timely and properly schedule patients for appointments following established guidelines or policies.
  3. Obtain patient, billing and insurance information in order to maintain current and accurate information in patient files, TherapySource software, and in RT billing system.
  4. Prepare forms and reports and conduct billing or collection activities as necessary.
  5. Assist patients with coordination of lab and other tests ordered by physician.
  6. Assist with clinical flow such as placing patients in exam rooms, cleaning and setting up exam rooms between patients.
  7. Secure and/or assist patients with transfers as necessary for physical examinations.
  8. Prepare patients for physical examination by accurately measuring and recording height, weight, blood pressure, respirations, temperature, pulse rate, medications, drug allergies, chief complaint and other information for their record.
  9. Instructs patients on procedures and treatments in accordance with physician instruction.
  10. Maintain and stock exam rooms and other clinical supplies.
  11. Perform general clerical functions including a working knowledge of all front desk duties.
  12. Coordinate patient charts and appointments to ensure timely service.
  13. Verify insurance eligibility of patients and authorization to determine if services are covered.
  14. Provide information to patients advising them of their financial responsibility and payment required at each visit.
  15. Administer quality assurance programs to ensure patient satisfaction with facility.
  16. Ensure timely reporting of key center statistics to market management for sales, revenue, cash and patient flow.
  17. Maintain a system of controls for cash receipts, including daily entry in TherapySource and RT and the daily reconciliation processes to ensure proper handling of monies received.
  18. Support a workplace culture that emphasizes the importance of Customer Service.
  19. Work with patients, doctors, payors, CBO, and internal departments of BIR and Select Medical to resolve concerns and problems.
  20. Adjust work schedule, in the event the needs of the facility change.
  21. Travel to non-home location clinic or other site for training or coverage when necessary.
  22. Perform other duties as requested.


Minimum Skills, Knowledge & Abilities (including licensure, certification and other job-related credentials)

  1. High School Diploma or equivalent required.
  2. Medical Assistant training and certification required.
  3. Medical office experience and/or experience working with physicians in direct patient care required.
  4. Knowledge of medical terminology preferred.
  5. Knowledge and ability to use computer and software to enter and retrieve data efficiently.
  6. Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires.


Baylor Institute for Rehabilitation offers a very comprehensive career ladder in whatever may interest you. Please apply online at  or email a complete resume to to start the process.


Invent your career at Baylor Institute for Rehabilitation!