SSM Health Day Institute - Patient Service Specialist (PSS)

Full Time Lake St. Louis Float Position

Monday - Friday - 8:00am-4:30pm

This is an entry level position - starting pay is $18.00 per hour and goes up based on education and experience.

This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below you could be a great candidate: 

• Office admin
• Receptionist
• Patient Service Representative  
• Health care 
• Medical field 
• Administrative Assistant 
• Patient Care Specialist 
• Front desk 
• Customer Service 
• Server
• Retail
• Hotel
• Guest Services 
• Office Coordinator 
• Great work ethic 

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

Preferred Experience

• One year in medical office setting that required multi tasking preferred
• knowledge of health insurance preferred

**Equal Opportunity Employer including Disabled/Veterans