Position: Patient Service Specialist

Location: 8501 Wilshire Blvd, Suite No 336 Beverly Hills, CA 90211 

Type of Employment: Part Time

Schedule: Weekdays

Compensation: $23.00 - $24.00/hour 

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team. Potential to go full time.

Check out the video below for additional insight into the work of our Patient Service Specialists! 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Preferred:

• 1 Year Medical Office Experience
• Bilingual (English/Spanish Speaking)

Equal Opportunity Employer/including Disabled/Veterans