Baylor Scott & White Institute for Rehabilitation

A joint venture partnership between Select Medical & Baylor Scott & White

Dallas, TX

Clinical Liaisons are advocates who educate and guide patients toward the next level of care, while building relationships in the local medical community to help grow referrals and admissions into our Outpatient Day Neuro Program. This program serves the Brain Injury population on an outpatient basis, working with TBI, NTBI, and post-stroke patients.

You can learn more about our Day Neuro Program here: https://www.bswrehab.com/conditions-and-services/neurologic-rehabilitation/day-neuro-services/

Please also watch one of our patient success stories to help understand the impact of Neuro Transitional Rehabilitation: https://www.bswrehab.com/patients-and-caregivers/success-stories/jesus-garcia/

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and the benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc., in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to the supervisor. 
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. 

Preferred Experience

• Two years of related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role are preferred.
• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting, is preferred.
• Proven track record in sales and marketing with at least one year of experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Why Join Us:

• Earn More: Uncapped monthly bonus program

• Start Strong: Extensive orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans