Office Coordinator- Full-time

Central PA Neuro Transitional Center

Position: Office Coordinator

Location: Harrisburg, PA

Schedule: Full time

Our Neuro Transitional Center provides a unique, comfortable environment designed to feel like home. It gives patients with physical, behavioral and cognitive impairments access to comprehensive therapy in multiple settings. Specialized therapists help transitional patients regain their independent living skills — with the goal of safely functioning in their home and community.

At our company, we support your career growth and personal well-being.

• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Advance Your Career: Tuition reimbursement and continuing education opportunities
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection
• Your Impact Matters: Join a team of over 44,000 nationwide, committed to providing exceptional care

Works with Neuro Transitional Leadership and other staff to ensure administrative tasks are completed and that the business functions efficiently. Provides support to the Program Director/Manager, Residential and/or Assistant Residential Manager, Case Manager, Clinical Liaison, and Rehab Therapy Manager . May also be required to provide direct care assistance to patient population.

• Provides clerical and administrative assistance, performing various tasks routinely and as needed to case management, clinical liaison, admissions, nursing, program and facility operations.
• Responsible for data input into patient outcome data base, referral and admission customer referral management data into electronic health record, and patient and employee focus group comments. Responsible for completing follow up on patients after discharge.
• Completes benefit verification on all referrals according to policy. Assists with printing and distribution of patient schedules, assembling patient notebooks, orientation training notebooks and brochure materials.
• Schedules community medical appointments, processes appointment follow up and appointment information forms according to policy. Assists with scheduling transportation for appointments as needed
• Maintains inventory of office supplies, and finalizes medical and facility supply inventories in order to place orders for routine supplies. Follows purchase order requests for additional therapy, facility medical supplies insuring all are ordered timely. Opens, inventories, places labels on required materials and distributes all incoming mail and supplies for facility and patients. Maintains organization of supply closet and office supplies.
• Performs receptionist duties including answering the telephone, screening calls and receiving guests at the facility.
• Maintains neuro rehab competencies in order to assist with patient care and therapy as requested.
• Occasionally transports patients on community outings.
• Performs other duties as requested.

Minimum Qualifications:

• High school diploma or equivalent
• BLS certification through the American Heart Association required
• Current State Driver's License in good standing required
• Proficiency in various computer applications/programs required.

Preferred Qualifications:

• Previous experience in related areas: case management, brain injury rehabilitation, working with insurance benefits, or administrative assistant role preferred.
• Ability to multi task and problem solve effectively.

Equal Opportunity Employer/including Disabled/Veterans