Position: Patient Service Specialist

Location: 2400 N. Sheffield Ave. Chicago, IL 60614

Type of Employment: Part Time

Schedule: Weekdays - Clinic Hours 7am-7pm

Compensation: $18.00 - $21.00 hour 

Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. 

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. Front desk operations include but are not limited to answering phones, scheduling, insurance verifications, faxing/scanning, and quality assurance. RUSH Kids Pediatric Therapy at DePaul has PT, OT, speech and ABA and serves patients with a variety of diagnoses and ages.

When patients enter our outpatient physical therapy center in Elgin, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists! 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum:

• High School Diploma or GED
• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Preferred:

• Insurance Verification Experience

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans