Medical Front Office

SSM Health Physical Therapy - Outpatient Division 

Patient Service Specialist (PSS) FLOAT/SPLIT Position 

Chesterfield Boones Crossing/Ballwin, MO- Kisker Road

Monday 7:30-6:30 @ Chesterfield Boones Crossing

Wednesday 7:30-6:30 @ Ballwin

Tuesday/Thursday/Friday- floating

This is an entry level position - starting pay is $19.00 per hour and increases based on experience. 

Looking for a customer service-oriented person to handle front office activities in a fast-paced environment.Looking for a customer service, detail-oriented individual who is able to work in a fast-paced environment. Task includes check-in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. To provide outstanding customer service to patients and staff.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

Preferred Experience

• One year in medical office setting that required multi tasking preferred
• knowledge of health insurance preferred