Correspondence Representative

Correspondence Representative – Start Your Career with Select Medical!

📍 Location: Canonsburg, PA
💵 Starting Pay: $15.50/hour
🕒 Schedule: Monday–Friday | First Shift | No weekends required

Are you detail-oriented, analytical, and passionate about solving problems? Join Select Medical’s Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately—all while growing your career in a supportive, fast-paced environment.

💼 What You’ll Do:

• Investigate and resolve outstanding insurance claim issues
• Analyze correspondence from payers and take appropriate action
• Ensure patients are not billed incorrectly
• Collaborate with internal teams to support revenue cycle operations

🌟 Why You’ll Love Working Here:

• ✅ Career Growth: Advancement opportunities within a national healthcare organization
• ✅ Comprehensive Benefits: Medical, dental, vision, life insurance & more
• ✅ Work-Life Balance: PTO, Extended Illness Days, and no weekend shifts
• ✅ Financial Security: 401(k) with company match
• ✅ Supportive Environment: Paid training and Employee Assistance Program
• ✅ Casual Culture: Jeans-friendly dress code

🎯 Who We’re Looking For:

• Strong attention to detail and problem-solving skills
• Ability to work independently and meet deadlines
• Comfortable with data entry and basic computer systems
• Previous experience in healthcare billing or insurance is a plus—but not required!

As a Correspondence Representative, you will:

• Review and follow up on outstanding insurance claims older than 120 days.
• Research, categorize, and resolve non-payment issues with insurance carriers.
• Contact responsible parties to determine claim status and escalate unresolved issues.
• Work with clinics and patients to gather additional information for claim processing.
• Obtain retro authorizations from assigned insurance carriers.
• Document all denial reasons and correspondence activities in the billing system.
• Handle other duties and special projects as assigned

What You Need to Succeed:

✔ Minimum Requirements:

• High School Diploma or GED
• At least one year of customer service experience in retail, hospitality, banking, or healthcare

✔ Preferred Qualifications:

• Strong communication, problem-solving, and organizational skills.
• Ability to work independently with minimal supervision.
• Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
• Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
• At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.

A Workplace That Cares About You!

At Select Medical, we believe in fostering a positive employee experience.

Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!