Medical Front Office

SSM Health Physical Therapy - Outpatient Division 

Patient Service Specialist (PSS) Split Position - Richmond Heights, MO & St. Louis Downtown

This is an entry-level position, starting pay is $19.00 per hour, and goes up based on experience. 

Full Time - 40 hours - Set schedule - Monday - Friday

M/W:  St. Louis Downtown 7:30-12:30

T/Th/Fri- Richmond Heights 7:30-6:30

This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below you could be a great candidate: 

• Office admin
• Receptionist
• Patient Service Representative  
• Health care 
• Medical field 
• Administrative Assistant 
• Patient Care Specialist 
• Front desk 
• Customer Service 
• Server
• Retail
• Hotel
• Guest Services 
• Office Coordinator 
• Great work ethic 

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

Preferred Experience

• One year in medical office setting that required multi tasking preferred
• knowledge of health insurance preferred

*Generous benefits package including:

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Excellent Orientation Program

**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**