Bilingual Customer Service Representative

Make a Difference Every Day – Join Our Team as a Bilingual Customer Service Representative!

Spanish/English | Healthcare | $16+/hr | No Weekends | On-Site in Canonsburg, PA

Are you fluent in Spanish and English and passionate about helping others? At Select Medical, we’re looking for compassionate individuals to support patients and healthcare providers in a fast-paced, rewarding environment. This full-time, on-site role offers competitive pay, great benefits, and a Monday–Friday schedule with no weekend hours—perfect for those seeking work-life balance and career growth in healthcare.

Why You’ll Love This Job:

• Competitive Pay – Starting at $16.00+/hour, based on experience

• Work-Life Balance – Monday to Friday, 8:30 AM – 5:00 PM (No weekends!)

• Comprehensive Benefits – Health, Dental, Vision, 401(k) with match, PTO & more

• Career Growth – Build valuable experience in healthcare, billing, and customer service

• Team Environment – Supportive, inclusive, and mission-driven workplace

What You’ll Do:

As a Bilingual Customer Service Representative, you will:

• Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries
• Resolve Billing Questions – Help patients understand insurance claims, balances, and account details
• Keep Accurate Records – Document all communications and update internal billing systems
• Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support
• Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information

Top Skills for Success:

✅ Fluent in Spanish and English (speaking, reading, and writing)

✅ Excellent communication and customer service skills

✅ Comfortable working in a fast-paced, office-based environment

✅ Familiarity with Windows-based computer systems

Preferred:

⭐ 1+ year of customer service, medical office, or call center experience

⭐ Experience with medical billing, insurance, or front desk operations

⭐ Familiarity with Windows-based computer systems

Required:

High School Diploma or GED

Work Environment & Physical Demands:

• Office setting with extended periods of sitting.
• Ability to lift up to 35 lbs.

What We Offer:

• Paid Training & Orientation – We set you up for success!
• Paid Time Off (PTO) & Extended Illness Days (EID)
• Health, Dental, and Vision Insurance
• Life Insurance & Prescription Coverage
• 401(k) with company match

• A diverse, respectful, and inclusive work culture

Join a Workplace That Values Diversity!

Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.

We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.

Ready to Take the Next Step? Apply Today!