Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation

Austin, TX (Far West)

 Patient Service Specialist (PSS) - Float

 Hours: vary M- F between 7am - 7pm

 PRN – Float

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Far West, SW290, Bee Caves, Red River, W38th Street, Northcross, and Lakeway locations

PRN rate: $21.00 per hour 

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

Equal Opportunity Employer including Disabled/Veterans