Medical Receptionist - Patient Service Specialist

Position: Patient Service Specialist - Medical Receptionist

Location: Niceville, FL

Type of Employment: Full-time

Schedule: Monday - Friday

Compensation: $15.00 - $18.00/hour (pending experience)

Be the First Smile Patients See — Join Our Team in Niceville!

At our outpatient physical therapy center in Niceville, every patient’s journey begins at the front desk — and that’s where you shine. As a Patient Service Specialist, you’re not just managing appointments and paperwork; you’re creating a warm, welcoming experience that sets the tone for exceptional care.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists! 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans