Patient Service Specialist - Float

Patient Service Specialist - Float

Chicago, IL

North West Suburbs

RUSH Physical Therapy

Position will serve as a PSS-float for North West Suburb Clinics in Chicago.

Location: Float Position

• Home Clinic (411 N Randall Road, Lake In The Hills, IL 60102)

Position Type: Part Time (Open to PRN as well)

Schedule: Monday-Friday (Schedule made one month out to provide coverage for the market)

Compensation: $17.00-20.00/hour (based on experience)

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Fostering Well-Being:  We offer benefits which support the financial, work/life and emotional well-being of you and your family members.  PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time and PRN employees.

Check out the video below for additional insight into the work of our Patient Service Specialists! 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required
• 1 Year of Medical Office Experience 

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Front Desk Experience

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.