Medicare Account Representative

Secondary to Medicare Account Representative 

Starting at $16.00/hour

Why work for Select?

We are committed to your growth and success!

-Career Advancement opportunities 

-Competitive pay, benefits and PTO

-Eligible for referral bonuses

-Thorough orientation program

-Team oriented environment

As a Secondary to Medicare Account Representative, you will play a key role in optimizing billing and collections performance.  You will manage overdue balances, investigate claim issues, and work closely with patients and insurance companies to ensure timely payments.  Your contributions will directly impact the success of our Central Business Office and the achievement of our annual business goals

• Review and manage open secondary claim balances where Medicare is the primary or secondary payer.
• Investigate claims overdue by 60 days or more; document all verbal and written communications.
• Conduct outbound calls to patients and insurance companies to resolve outstanding balances.
• Manage incoming correspondence and address inquiries from patients, field offices, and centers.
• Identify billing errors and payer issues; escalate concerns to supervisors as needed.
• Maintain accurate records and ensure timely follow-ups for account resolution.

Required Qualifications

• High School Diploma or equivalent.

 Preferred Qualifications

• One year of experience with Microsoft Office products is preferred.
• Basic to advance computer skills are required.
• Proven ability to meet deadlines is preferred
• One to two years of experience in an office environment is preferred.
• You have excellent written and verbal communication skills.

Benefits: 

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough paid orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.
• No Required Weekends

Working Conditions/Physical Demands:

• Office Environment
• Sitting for extended periods of time
• Ability to lift weight up to 35 lbs. 

Equal Opportunity Employer/including Disabled/Veterans