Medical Front Office - Patient Service Specialist

Position: Patient Service Specialist

Location: Myrtle Beach, SC

Type of Employment: Part time

Schedule: Weekdays - 7am to 4pm, 8am to 5pm, OR 9am to 6pm

Compensation: Starting at $18/hour (Pending experience) 

When patients enter our outpatient physical therapy center in Myrtle Beach, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

***Guaranteed minimum 16 hours per week, increase to cover vacation/demand. Must be able to float to 40978, 40969 and 40975 - Surfside, Conway and Myrtle Beach clinics***

Check out the video below for additional insight into the work of our Patient Service Specialists! 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications:

• High School Diploma/GED required
• Insurance Verification Experience

Preferred Qualifications:

• 1 Year of Front Desk Experience

Equal Opportunity Employer/including Disabled/Veterans