Patient Service Specialist

Position: Patient Service Specialist 

Location: West Orange, NJ

Schedule: Full-Time 40 hours weekly
Compensation: $20-$24 hourly depending on years of experience 

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. 

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Elevate Your Skills:Unmatched CEU program with paid national certifications
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
• Your Health Matters:Comprehensive benefits packages
• Invest in Your Future:Company matching 401(k) retirement plans
• Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• Go Anywhere with Us:1900 centers in 39 states, offering internal movement

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Minimum Qualifications

• HS diploma or GED is required
• Customer service experience required 
• Medical office experience required 

Preferred Experience

• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Equal Opportunity Employer/including Disabled/Veterans