Centralized Scheduler

Job ID
330897
Experience (Years)
1
Category
Administrative - Administrative Services
Street Address
1050 Wall Street West, Suite 200
Min
USD $18.00/Hr.
Max
USD $20.00/Hr.

Overview

Kessler Rehabilitation Center

 

Position: Centralized Scheduler (High-Volume Call Center)

 

** Bilingual in English/Spanish Required **

 

Address: 1050 Wall Street West Lyndhurst, NJ

 

Status: Full Time 40 Hours Weekly 

 

*We are located at Kessler Rehabilitation Center's shared services corporate office*

 

Pay Rate: $18-$20 hourly depending on experience 

 

 

Job Benefits include:

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching 

Employee Discount

Growth Opportunities on our Career Ladder

 

At Kessler Rehabilitation Center we offer our employees: 

  • Generous PTO to maintain a healthy work-life balance
  • Comprehensive medical/Rx, vision, and dental plan offerings
  • Company matching 401(k) retirement plans, as well as Life and Disability protection

Responsibilities

  • Possesses excellent communication and organizational skills
  • Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
  • Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
  • Exhibiting excellence in customer service
  • Provides excellent customer service through all phone interactions
  • Ensuring an overall excellent patient experience

Qualifications

  • High School Diploma or equivalent required
  • Proficiency in various computer applications/programs required
  • Excellent written and verbal communication skills required
  • Previous experience within a healthcare customer service setting preferred
  • Bilingual English/Spanish required 
  • Answering heavy volume phone calls experience preferred

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

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