Clinical Liaison (RN, PT, OT, SLP)

Baylor, Scott & White Rehabilitation Hospital

*A joint venture with Select Medical & Baylor Scott & White Health*

Frisco, TX

Clinical Liaison (RN, OT, PT, or SLP)

Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase of referrals and admissions.

Benefits of being a Clinical Liaison with us:

• You are a valued member of the business development team
• Ability to grow and impact local markets
• Team-oriented culture
• A network of over 50K employees nationwide with advancement and relocation opportunities 

Position Summary

In this highly visible, challenging and rewarding position, you will develop nurturing, professional relationships with case managers, physicians and clinicians in acute care hospitals. You will educate staff, patients and families on the rehabilitation services provided in our setting, and you will assess patients for clinical appropriateness for our rehab hospital.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor. 
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Why Join Us:

• Start Strong:Extensive and thorough orientation program to ensure a smooth transition into our setting.
• Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
• Your Health Matters:Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future:Company-matching 401(k) retirement plan, as well as life and disability protection
• Ease The Burden:Company paid parking
• Your Impact Matters:Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans.