Bilingual Customer Service Representative

Bilingual Customer Service Representative (Spanish/English) – $16/hr+ | No Weekends!

Are you fluent in Spanish and English? Do you enjoy helping people and solving problems? Join our team as a Bilingual Customer Service Representative, where you’ll provide compassionate and professional support to patients and insurance providers.

Why You’ll Love This Job:

✔ Competitive Pay – Starting at $16.00+/hour, based on experience

✔ Work-Life Balance – Monday – Friday, 8:30 AM – 5:00 PM (No weekends!)

✔ Great Benefits – Health, Dental, Vision, 401(k) with match, Paid Time Off (PTO), and more ✔ Career Growth – Gain valuable experience in healthcare and customer service

What You’ll Do:

• Assist Patients & Providers – Answer calls and emails, handle inquiries, and process payments
• Resolve Billing Issues – Help patients understand insurance, balances, and account detail
• Maintain Accurate Records – Document patient interactions and update billing systems Support Team Operations – Distribute mail, assist departments, and follow company procedures
• Ensure Compliance – Follow HIPAA and company policies to protect patient information

What We're Looking for:

Required:

• ✅ Bilingual in Spanish & English (Fluent in speaking, reading, and writing)

• ✅ High School Diploma or GED

• ✅ Customer-focused attitude & excellent communication skills

Preferred:

⭐ 1+ year of customer service, medical office, or call center experience

⭐ Experience with medical billing, insurance, or front desk operations

⭐ Familiarity with Windows-based computer systems

Work Environment & Physical Demands:

• Office setting with extended periods of sitting.
• Ability to lift up to 35 lbs.

What We Offer:

• Paid Training & Orientation – We set you up for success!
• Paid Time Off (PTO) & Extended Illness Days (EID)
• Health, Dental, and Vision Insurance
• Life Insurance & Prescription Coverage
• 401(k) with company match
• A Supportive, Inclusive Team Environment

Join a Workplace That Values Diversity!

Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.

We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.

Ready to Take the Next Step? Apply Today!