Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation

Location: Austin, TX 

Patient Service Specialist (PSS) - Float

Central Float

 Hours: vary between Monday - Friday 7am - 7pm

Full Time

Candidate will be required to travel to multiple outpatient clinics.

Areas of Coverage: Bee Caves, Far West, Lakeway, Northcross, Red River, SW290, W38th St
Mileage Reimbursement

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report, and other task as needed. This position requires travel to multiple clinics.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.