Center Support Specialist

Position: Center Support Specialist

Location: Lancaster, PA

Type of Employment: Fulltime

Schedule: Weekdays - Varies (8am to 7pm)

Compensation: Starting at $18/hr (pending experience)

The Center Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers). The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements. 

Willingness to travel to centers in Lancaster, Lebanon and Dauphin Counties. Previous experience as a trainer a plus.

Benefits and Incentives:

• Multiple health plans: PPO through BC/BS and HSA option
• Dental/vision/prescription/disability/supplemental life insurance and more
• Company matching 401(k)
• Generous paid time off (PTO) and extended illness days (EID) or paid sick time (PST) *state dependent*
• Competitive compensation with annual performance reviews

• Provides, at a minimum, all essential functions of the patient service specialist job 
• Assist revenue cycle manager (RCM) with training and supporting all front desk staff
• Ensure patient records are maintained and organized according to our company policy
• Verify patients' insurance eligibility and authorizations as needed
• Support ongoing training of existing staff
• Travel to each center as needed

Minimum Qualifications:

• High school diploma or GED
• 1 Year of Front Desk Experience
• Insurance Verification Experience
• Two to four years of medical/administrative office and billing experience
• One to three years managing a small business office 

Preferred Qualifications:

• Experience supervising others 
• Health Care Experience
• 1 Year of Medical Office Experience

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.