Case Management Coordinator

Baylor Scott & White Institute for Rehabilitation

Frisco, TX

Case Management Coordinator

Full Time

Hours: Monday - Friday; 8am - 5pm

 Compensation depends upon candidate’s years of experience.

Minimum Hourly Pay: $19.00 per hour

Benefits of becoming a Case Management Coordinator with us:

• Team-oriented and collaborative culture
• Paid Time Off (PTO)
• Tuition assistance and professional development
• Student loan repayment assistance
• A network of over 50K employees nationwide with advancement and relocation opportunities
• Full benefits package for Full-time employees (Medical, Dental, Vision, 401k, Life Insurance, and Long/Short Term Disability)

The Case Management Coordinator performs various administrative duties to support the daily operations of the Case Management department. It includes interfacing daily with insurance payors, maintaining patient authorizations, pre-certifying tests/procedures and documenting in HMS. This position requires strong interpersonal and problem solving skills as well as good communication and being a team player.

Job Duties Include:

• Supports the functions of the case management department by maintaining tools to enhance operations such as the discharge calendar and team conference schedules.
• Demonstrates flexibility with assignments by managing daily workload and additional assignments as given. Performs routine clerical duties in an efficient and timely manner, e.g. photocopying, filing, faxing. Performs coverage for other departments in the hospital as requested and within the scope of job functions.
• Greets patients, families, vendors and other parties both in person and by telephone. Provides basic information regarding hospital services, department functions and general referral information.
• Communicates with appropriate hospital personnel and prepares needed information for team conferences, daily huddles, family training sessions, care partner meetings, and other related meetings as requested.
• Communicates and obtains authorization of services for precertification/recertification purposes as delegated by the case managers. Communicates insurance and benefit issues to the case managers.
• Ensures that adequate supplies and equipment are available in the department. Maintains and organizes department resources.
• Schedules follow-up appointments and coordinates the necessary transportation.
• Performs follow-up calls as applicable.
• Prepares and sends the necessary information for referral to discharge services, including sub-acute facilities, home health, outpatient, follow-up physicians, and DME, under the direction of the case manager.
• Utilizes appropriate computer systems for billing, case management documentation, census, reports, etc.
• Coordinates with other departments to ensure positive fiscal management outcomes for patients.
• Performs all other duties as requested.

Minimum Qualifications

• High School diploma or equivalent required. Associate's Degree preferred.
• Proficiency in office skills, including typing and computer skills, and in the use of office equipment required.
• Minimum of one year of administrative/secretarial experience in a medical setting required. Previous experience within a case management department and/or rehabilitation setting preferred.

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.