Office Assistant

Select Medical Outpatient Division

Credentialing Verification Office (CVO)

3820 American Drive

Plano, Texas

Office Assistant

(Full Time/On-Site)

M-F 7:30am-4:00pm (with some flexibility)

$15-$16/hour

Diverse Health Benefit Packages, PTO & EID Leave, 401K company match & more

*Are you an individual looking to start or continue a career in the non-clinical side of healthcare?

*Do you enjoy performing diverse tasks and working with other people in an office setting?

*Do you want to work with an collaborative, innovative team?

Then this might be an opportunity for you! 

Watch to learn what it's like to work at Select Medical!

Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with over 1900 locations in 46 states, plus the District of Columbia. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools.

The Office Assistant is responsible for the day-to-day administrative office functions and coordinating standard operating procedures to ensure organizational effectiveness, process efficiency and safety within the Credentialing Verification Office (CVO). The Office Assistant will promote excellent customer service in all protocols and procedures to provide an exceptional experience through all interactions supported by the CVO. The Office Assistant is also in charge of supporting interoffice communication protocols, administrative procedures, inventory control, and to maintain a professional work environment.

• New Employee Set up: All IT tickets relating to Network and Software set up, Phone and security access, Database Set up, Primary Source Verification sites; such as NPDB.
• Point person for building management and maintenance needs, advising management of office needs/issues requiring attention, and following through until resolved. (Cleaning company, Lighting outages, plumbing repairs, air-conditioning needs).
• Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
• Develop and implement office policies by setting up procedures and standards to guide the operation of the office including mail, supplies, equipment and errands.
• Ensures effective cost management when ordering center supplies to include reconciling and posting of office charges.
• Manage leadership schedules, calendars and appointments (as requested).
• Organize and schedule meetings and appointments as needs are identified and/or requested.
• Partner with HR to maintain office policies as necessary and ensure compliance within the CVO.
• Coordinate with IT department on all office equipment (printers, copiers, etc.).
• Maintain office efficiency by carrying out planning and execution of equipment procurement, layouts and office systems.
• Actively participate in planning and executing company events.
• Coordinate office staff activities to ensure maximum efficiency.
• Implement procedural and policy changes to improve operational efficiency.
• Prepare operational reports and schedules as assigned by Director.
• Maintain a safe and secure working environment.
• Manage Departmental Email Inboxes: Payor Enrollment & CVO teams.
• Work with Payor Enrollment team on maintenance of CAQH Re-attestations as required.
  
  

• Working knowledge of all office administrative job responsibilities, systems and procedures.
• Strong oral and written communication skills.
• Ability to work independently.
• Ability to build strong relationships and interact well with coworkers, customers, field associates, and businesses.
• Excellent organizational and planning skills.
• Demonstrated ability to prioritize to meet deadlines.
• Attention to detail and problem solving skills.
• Customer service with results oriented approach to meet responsibilities.
• Strong interpersonal skills.
• Ability to use office equipment, faxes, copiers, etc.
• Proficient in Windows technologies (ex. Word, Excel, PowerPoint).

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.