Correspondence Representative

Job ID
275795
Location
US-PA-Canonsburg
Experience (Years)
1
Category
Corporate - Central Billing Office
Street Address
400 Technology Drive
Company
NovaCare Rehabilitation
Position Type
Full Time

Overview

Correspondence Representative – Join a Growing Team with Competitive Pay & Benefits!

 

Select Medical is seeking a Correspondence Representative to join their Outpatient Central Business Office located in Canonsburg, PA

 

Starting at $15.50 per hour

 

Are you a problem-solver who enjoys research and analysis?  Do you thrive in a results-driven environment?  If so, our Correspondence Representative position could be the perfect fit for you!  Join our Accounts Receivable team and play a crucial role in resolving outstanding insurance claims while ensuring patients are not billed incorrectly.

 

Why Join Us?

 

At Select Medical, we are committed to your growth and success:

Career Advancement Opportunities – Build a long-term career with us!

Competitive Pay & Benefits – Health, dental, vision, life insurance, and more.

Paid Time Off (PTO) & Extended Illness Days (EID) – Prioritize work-life balance.

401(k) Retirement Plan with Company Match – Secure your future.

Employee Assistance Program – Access in-person or video counseling sessions.

Thorough Paid Training – Gain the tools and knowledge to succeed.

Casual Dress Code – Jeans are the norm!

No Required Weekends – Enjoy a Monday-Friday schedule with a first-shift workday.

Responsibilities

As a Correspondence Representative, you will:

  • Review and follow up on outstanding insurance claims older than 120 days.
  • Research, categorize, and resolve non-payment issues with insurance carriers.
  • Contact responsible parties to determine claim status and escalate unresolved issues.
  • Work with clinics and patients to gather additional information for claim processing.
  • Obtain retro authorizations from assigned insurance carriers.
  • Document all denial reasons and correspondence activities in the billing system.
  • Handle other duties and special projects as assigned

Qualifications

 

What You Need to Succeed:

 

Minimum Requirements:

  • High School Diploma or GED
  • At least one year of customer service experience in retail, hospitality, banking, or healthcare

 

Preferred Qualifications:

  • Strong communication, problem-solving, and organizational skills.
  • Ability to work independently with minimal supervision.
  • Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
  • Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
  • At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.

Additional Data

A Workplace That Cares About You!

 

At Select Medical, we believe in fostering a positive employee experience.

 

Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!

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